由於天氣轉冷，房間裏陰涼逼人，我決定提前打開暖氣取暖，剛開始時，似乎一切正常，兩小時後，突然一種奇怪的鉻拉鉻拉聲響從樓下的鍋爐房傳來，我馬上把開關turn off 。第二天，我找出黃頁，從中選出若幹所謂修理鍋爐的美國公司來(經過幾次打交道，我已經不相信中國人開的公司了，尤其是這種技術性較強的工作)，由於對鍋爐一竅不通，打了幾家西人的電話，也隻是簡單詢問了下收費方法(大概有兩種: 1。一價到底，2。按小時收費，還是由於不懂，所以我選了後者)， 就訂下了一家能最早來維修的公司(是周六，第二天早上)。
You have to complain, it is never too late to complain.
Call that company telling them the charge is way too much, calculate the hourly charge with time spent and plus the parts cost, that is what you should pay, otherwise at least tell the company that you will complain that to BBB(Best Beuro Busness).
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回複：you have to complain.
來源: Guest7 於 08-10-27 15:43:48
You have to complain, it is never too late to complain.
Call that company telling them the charge is way too much, calculate the hourly charge with time spent and plus the parts cost, that is what you should pay, otherwise at least tell the company that you will complain that to BBB(Best Beuro Busness).
for a new system. In this case though I think you do bear some responsibility too. First thing before any repair work is to get an estimate. You should wait to hear from a few companies first to make a decision. If you needed to have it done ASAP, then you need to prepare to pay for the speedy service too. This company definetely overcharged you, but you agreed before the repair happened. If you said no, then you would probably have to pay for a service call, which could easily cost at least a hundred bucks too.
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share一個real story
來源: greenlin 於 08-10-26 08:33:25
Not long ago, I noticed faint gas smell i my basement and asked gas company do some inspection. Indeed the representitive found very minor gas leaking. I have to call plumber to fix. From Yellow Book, I found a company and called them. One woman picked up the phone and said she can send someone to my house soon. But the estimation was not free. You know what I mean. A white man came, after brief inspection, he went through his heavy book and told me $500 to change 1 meter long pipe. I said too expensive. He then called his boss, and we settled down around $400. I think that type of work, $100 is more than enough.He just used less than half hour to change the tubing. At that time I really have no other choice as I need the gas to cook. One more thing, always ask for free estimation! Be careful about those white trash.
由於天氣轉冷，房間裏陰涼逼人，我決定提前打開暖氣取暖，剛開始時，似乎一切正常，兩小時後，突然一種奇怪的鉻拉鉻拉聲響從樓下的鍋爐房傳來，我馬上把開關turn off 。第二天，我找出黃頁，從中選出若幹所謂修理鍋爐的美國公司來(經過幾次打交道，我已經不相信中國人開的公司了，尤其是這種技術性較強的工作)，由於對鍋爐一竅不通，打了幾家西人的電話，也隻是簡單詢問了下收費方法(大概有兩種: 1。一價到底，2。按小時收費，還是由於不懂，所以我選了後者)， 就訂下了一家能最早來維修的公司(是周六，第二天早上)。
