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做reference的常識

(2010-09-01 10:14:42) 下一個
找工作不容易,過五關斬六將,最後被自己的reference阻攔住,這是最不應該發生的事。找reference Rule no. 1, 老土以前提到過的:“隻找說咱好話的人作reference, 3q!”
做reference Rule no. 1: 咱隻說他的好話, 3q!

我為一些同事做過reference, 有白人、印度人,(中國人不一定放心我的語言能力),從沒砸過鍋。從我自己找工作的過程中學習到的幾個案例,總結出的我對類似問題的標準答案:

1 我在鈴兒響叮當公司的reference:此人坐過接近於VP的管理職位,如果不是因為反托拉斯法,公司合了分,分了合,恐怕不會止步於此。

- How do you rate his brain surgery skill, range is 1 to 10, 10\'s the best.

- 9

- Why do you give him 9, not 10?

- (此公立即警覺到自己漏嘴了)well, nobody is perfect, nobody knows everything, each everyone of us got to improve at some point somehow, don\'t you agree? I think 9 is a very very good score.

- But you seemed having reservation about him...

- (開始補台)No, I would recommend him without any reservation. He\'s very knowledgeable. He is the go to person in the group.

- Why you gave him 9 then?

- (修正)I did not fully understand your score system just now. OK, let me correct myself. I give him 10. He can do the job, with excellent quality and efficiency.

打分不能吝嗇。不要讓人覺得你有所保留。不要扣分,這不是學校考試。

2 回答tricky的問題,比如:該同誌有何需要改進之處。

我在國際大嘴公司的老板是這樣回答的:

He is the perfect employee in my team. He took the initiative of rewriting XYZ system, cutting the new service delivery time from 2 weeks to 1 hour. I am perfectly happy with his work. Unfortunately our client stopped the contract with us, so I don\'t have the fund to keep him. I hate to see him leave. I feel very frustrated that the company sent good people to the street. I would not hesitate to call him back if the situation is changed.

做reference不是到法庭作證,要把每一個問題都當作推銷機會。犀利旺的reference不懂得扭轉話題,恰恰說明需要提高語言能力的是他自己,而不是高IQ/EQ的犀利旺。

做reference,當然隻能說好話。不過有些人比較naive,無意中說了貌似客觀的話,結果卻毀了別人。給人做reference是希望申請人能得到那份工作,這是唯一的目標,一切話題都不可偏離這個目標。做reference就得象賣房子一樣,要絕對避免一切負麵的評論。

如果你找的reference沒有這點兒basic common sense,趁早換人 -- 你賣房子,你會雇一個向客戶傳達負麵信息的二百五中介嗎?
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