I've joined the company pretty much since day one. I've invovled with all the phases of SDLC (design, development, QA and tech support).
Due to health reason, I've decided to work part time and chose to work with automation team. I know the industry very well. Whenever I consider something fishy, they are most likely wrong. Sorry for bragging :)
This thing happened, I know it is unpleasant. How should I make up to her to make her feel better? Revove the defects or assure her it won't happen again?
We are supposed to enter defects during scripts writing. Should I consult QAs or BAs each time defects appear even if I know with absolute certainty they are bugs?
Thank you very much, in advance!! I really appreciate your thoughts and honesty!
FYI: our current process is as follows:
-- Find test cases, and write scripts for regression test only (happy path)
-- Enter issues and assign them to evaluators
-- If they are confirmed as issues, they will be placed on the backlog, otherwise, they will be closed
