Crucial Conversations: Tools for Talking When Stakes are High

http://www.frumi.com/images/uploads/crucialconversations.pdf

所有跟帖： 

• very good book summary. -小謀- ♀ (0 bytes) () 03/27/2010 postreply 09:32:40

• 但做起來不容易, 要隨時隨地地練習. 我已經在公司和我LG -小謀- ♀ (21 bytes) () 03/27/2010 postreply 09:36:08

• 少讀那些破書，多玩玩。 -吃糖？- ♂ (70 bytes) () 03/27/2010 postreply 10:20:34

• 嗬嗬, 你也許沒看過這本書, 交流中第一要做到的就是要誠懇. -小謀- ♀ (0 bytes) () 03/27/2010 postreply 10:37:46

• Jill08說的對，不過是common sense， -吃糖？- ♂ (46 bytes) () 03/27/2010 postreply 10:41:43

• I agree those are common sense. but it takes a lot of -小謀- ♀ (219 bytes) () 03/27/2010 postreply 10:50:55

• 有時是聰明反被聰明誤。 -jill08- ♀ (0 bytes) () 03/27/2010 postreply 10:54:23

• 看來你已經是大師了, PFPF. -小謀- ♀ (0 bytes) () 03/27/2010 postreply 10:55:44

• how to avoid that? -future2020- ♂ (0 bytes) () 03/27/2010 postreply 10:56:39

• you just kicked 吃糖？'s crucial point~ -future2020- ♂ (0 bytes) () 03/27/2010 postreply 10:54:49

• you just kicked 吃糖？'s crucial point~ -future2020- ♂ (0 bytes) () 03/27/2010 postreply 10:55:10

• Ha, I know. It's really bad. I still have long way to go. -小謀- ♀ (0 bytes) () 03/27/2010 postreply 11:07:18

• 人的性格是天生的，不可改變。 -吃糖？- ♂ (254 bytes) () 03/27/2010 postreply 15:53:08

• 性格不容易變，但人的思維方式還是很容易變的。 -future2020- ♂ (84 bytes) () 03/27/2010 postreply 16:39:54

• 這些也是隻能知道，不能改，一遇壓力全出來了。 -吃糖？- ♂ (0 bytes) () 03/27/2010 postreply 16:49:30

• 研究結果都說可以改。 所以才看書努力。試試唄， 改不了就算了 -future2020- ♂ (0 bytes) () 03/27/2010 postreply 16:53:38

• 你看小謀，就是一個最好的例子，改了多少啊 -future2020- ♂ (0 bytes) () 03/27/2010 postreply 16:55:24

• 你是吳用的馬甲嗎? -小謀- ♀ (0 bytes) () 03/27/2010 postreply 17:01:51

• 嗯：） -future2020- ♂ (36 bytes) () 03/27/2010 postreply 17:08:44

• feel like being stalked. :S -小謀- ♀ (0 bytes) () 03/27/2010 postreply 17:15:06

• sorry, my bad. -future2020- ♂ (0 bytes) () 03/27/2010 postreply 17:25:06

• 交流中第一要做到的就是要讓對方感到很誠懇. 象馬英九計筆記那樣. 人人都感到馬英九很誠懇 -去美國- ♂ (42 bytes) () 03/27/2010 postreply 20:46:28

• 交流中第一要做到的就是要讓對方"感到"很誠懇. 內心真正誠懇是另一回事 -去美國- ♂ (199 bytes) () 03/27/2010 postreply 20:55:38

• 這個是欺騙，也是本質區別 -future2020- ♂ (92 bytes) () 03/27/2010 postreply 21:02:25

• 真心，人家"可能"會感覺到. Otherwise, 就不會有誤解了. -去美國- ♂ (84 bytes) () 03/27/2010 postreply 21:29:29

• 為啥一看到這類書，就自動以為是欺騙，還common sense啊。 -future2020- ♂ (261 bytes) () 03/27/2010 postreply 21:45:01

• There is cultural issue. The book is for corporate america. -小謀- ♀ (155 bytes) () 03/28/2010 postreply 07:28:34

• 衝突的技巧：內行的看門道，外行的看熱鬧 -Easy.Spin- ♂ (378 bytes) () 03/27/2010 postreply 12:34:51

• I've got this: appreciate, acknowledge, agree each has -HappyNow?!- ♂ (141 bytes) () 03/27/2010 postreply 13:13:12

• this one also is good: Crucial Confrontations -HappyNow?!- ♂ (10301 bytes) () 03/27/2010 postreply 13:36:03