這才搞笑呢，Viator居然取消了我confirmed reservation。

僅供參考。這是兩個月以前就訂好的埃及尼羅河遊輪，Viator說是11月份旺季調價，直接取消了我的訂單。打電話去問，他們說是他們的下家取消，他們也沒辦法。我和Viator又沒個正式合約，連個寫review的地方都找不著。好在沒在最後一分鍾取消。以下是原文。

We are contacting you about you reservations 12345678 because unfortunately, we were just informed that these bookings have been canceled by the tour operator due to high season, the price changed into a special rate. Please note that the available cruise in November as a five star cruise will cost more than the amount you paid in these bookings, which means that the tour operator has increased the cost of this cruise in November, therefore if you are still interested in taking this cruise you would need to rebook under the new price.    We are sincerely sorry for these circumstances and would like to let you know that a full refund for your bookings has been processed and you can expect to receive the refunds to your credit card within 3-10 business days depending upon the bank or card issuer. We appreciate your patience. If you have any further questions or concerns, please don't hesitate to reach out and we will be more than glad to assist you.   Have a great day!

所有跟帖： 

• 新的價格高多少百分比？要我的話趕緊訂了再說別的。 -tang07059- ♂ (0 bytes) () 10/03/2022 postreply 19:58:41

• 這家直接取消了，沒給新價錢。網上看到的是我訂的價錢的300%。 -威伯- ♂ (0 bytes) () 10/03/2022 postreply 20:06:30

• OMG，我還以為貴20%-30%呢，貴三倍我直接放棄。埃及可以做的事多了，黑白沙漠，紅海潛水，西奈山日出。 -tang07059- ♂ (0 bytes) () 10/03/2022 postreply 20:26:16

• 不講武德啊。due to the price change in high season. -changjia- ♀ (177 bytes) () 10/03/2022 postreply 22:05:46

• Wasn't the cancellation for your own good because of weather -goingplaces- ♀ (677 bytes) () 10/04/2022 postreply 09:08:50

• 有點秀才遇到兵的感覺。換個玩法唄。 -熊貓媳婦- ♀ (0 bytes) () 10/04/2022 postreply 08:32:57

• 其實，我們買者總是沒有賣者精，這隻能是走一步學一步吧。 -威伯- ♂ (0 bytes) () 10/04/2022 postreply 21:37:22

• Viator價格常常outdated.如果你訂後沒收到provider的確認那是Viator根本沒確認booking -goingplaces- ♀ (3905 bytes) () 10/04/2022 postreply 08:46:08

• FYI on a 4 day 3 nights Aswan to Luxor -goingplaces- ♀ (1791 bytes) () 10/04/2022 postreply 09:25:53

• Tour operator直接跟我聯係，說明天要給我一個special rate，估計我是上套路了。 -威伯- ♂ (0 bytes) () 10/04/2022 postreply 10:23:12

• 原價到底是多少? 好得令人難以置信 一般不是真的 這是常識 -goingplaces- ♀ (0 bytes) () 10/04/2022 postreply 11:34:58

• 價格是你找到價位的1/3，好像船還是Oberoi Philae。明天他們會給我一個低端船，價格比我原來的加倍。 -威伯- ♂ (0 bytes) () 10/04/2022 postreply 13:23:18

• 毫無疑問你原先那個價是淡季的 Viator 沒有update。差太遠的不會是真的 常識吧 -goingplaces- ♀ (326 bytes) () 10/04/2022 postreply 14:27:24

• Oberon Philae? 搞笑吧這船2015時改裝做高端 由100個人客改做42人客 你真以為可用1/3市場價拿到？ -goingplaces- ♀ (59 bytes) () 10/04/2022 postreply 19:18:59

• 其實，現在的各種取消是常態，包括航空，郵輪，tour等，合約確認都是胡扯，投訴肯定無門，想想二手方案吧。 -威伯- ♂ (0 bytes) () 10/04/2022 postreply 09:56:45

• 航空，郵輪取消通常有足夠的理由也有保護和補償 tour 在第三方訂 很難說 合約確認會有例外條款 投訴並不盡是無門 -goingplaces- ♀ (1870 bytes) () 10/04/2022 postreply 11:31:53