Having been home for more than a week now, I found what bothers me is the impatience of some city people. After living in a small town for years, I have been sooo used to Mr.Patient and Ms.Nices.
I would say compared with small town people, city people (urban residents) are unbelievably impatient. Here in Toronto, for example, what irritates me are when people jaywalk, cut corners in crosswalks, cross against signals, drivers don't yield pedestrians, and the most disgusting thing I don't want to see is that quite a few people spit unscrupulously in open space here and there. And in some shops, cashiers always have a poker or sour face; they even do not bother to say “thank you” or” good bye” to their customers. On the other day when I was taking a walk passing by a French bakery store, without realizing it was getting late, I walked in without thinking too much, and a younger fellow who looked like the son of the store-owner yelled at me: "We close, we close, we close!" He was almost like having a hard time refraining the word "idiot" from slipping out of his mouth, so I was so shocked and couldn't believe my ears.
And yesterday, holding out a hope for a silver lining, bringing my broken laptop with me, and sweating like a pig under the scorching hot sun, I was approaching to the computer repair shop in the neighborhood which my sister mentioned that I could get my computer fixed there. Because I was sweating so badly, my sunglasses fogged up but I didn’t have any tissue in my bag to wipe them. The 15-minute-walk seemed to be 50 minutes long. Finally I arrived at the shop, but as a result, it turned out to be a big disappointment. After some assessments and tastings, without lifting his eyelids, the shop owner said to me that the motherboard of my laptop was dead, and the options were, A, he would get it fixed and I need to pay him 200 bucks, B, he would transfer designated files into an old laptop he possessed, and I could take that old laptop away and pay him 250 bucks. Then, I told him: “let me think about it.” “yes, it is up to you", with a strong Vietnamese accent, he said in a tone with a tinge of impatience. I thought to myself: “He is so irritating, his impatience makes no sense, whatsoever, I could spend 200 more bucks to buy a new one." so as I packed up my laptop into my tote bag I said: “maybe I’ll come back later", unexpectedly, he said in a cold tone: “yeah, I don't care." I guess I looked more surprised than disappointed. I was speechless at that moment.
I am not sure if it is because he doesn't know how to express himself well or he doesn't have professional customer service skills, or he doesn't have enough patience, however, one thing I am pretty sure is that I would never go back to him again.
So it seems reasonable for me to make a biased conclusion that city people are impatient, impolite and impersonal.
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