My nephew is delayed in the airport, but the airline doesn't car

Due to some traffic issue in the airport, just now the American Airlines plane landed but couldn't enter the bay. It delayed for around 1 hour, and my nephew consequently missed the other American Airlines flight to the school. He has to wait until tomorrow 8AM. Is it the responsibility of American Airlines to provide free room and board?

I have seen tons of accusations saying Chinese Airlines discriminating Chinese folks and how nice the American were. But this time, why this American suggested my nephew sit in a chair in the airport to wait until tomorrow? And I didn't hear any expected words such as "sorry" from her in the phone talk. I was so anxious now, but she just showed apathy. (However, she said that they can provide half priced hotel room which is still high than the priceline's bargain price. Why must my nephew pay for their problems?)

This is his first time in US. He just passed the US port. He comes to study an undergradate program in the school I am staying.

Thanks!!!

所有跟帖： 

• It is very normal -needwait..- ♂ (334 bytes) () 08/27/2007 postreply 06:45:58

• Under international convention, AA has responsibility -TwinTurbo- ♂ (105 bytes) () 08/27/2007 postreply 07:27:33

• Under Which "international convention" ? -單身老貓- ♂ (13 bytes) () 08/27/2007 postreply 09:22:16

• Warsaw Convention -TwinTurbo- ♂ (168 bytes) () 08/27/2007 postreply 10:46:25

• 恐怕沒這好事 -甲酸- ♂ (87 bytes) () 08/27/2007 postreply 15:06:16

• 我有次誤機，航空公司就沒有provide free room and board -demain- ♀ (174 bytes) () 08/27/2007 postreply 10:51:54

• Your fault: Read this Contract of Carriage -TwinTurbo- ♂ (373 bytes) () 08/27/2007 postreply 12:39:14

• 看了RULE95 -demain- ♀ (515 bytes) () 08/27/2007 postreply 13:06:42

• 回複：My nephew is delayed in the airport, but the airline doesn't -david2005- ♂ (316 bytes) () 08/27/2007 postreply 11:27:55

• Thanks for all replies. The human errors made in Chicago Ohare a -PleaseHelpMe07- ♀ (1156 bytes) () 08/27/2007 postreply 11:45:24

• 回複：Thanks for all replies. The human errors made in Chicago Ohar -qiaomaidou- ♀ (346 bytes) () 08/27/2007 postreply 18:58:53

• Similar experience with Delta.They said I missed the -Cielo- ♀ (822 bytes) () 08/27/2007 postreply 23:47:26

• U're late, yr own fault!!! Rule is rule, -jojo1971- ♀ (176 bytes) () 08/28/2007 postreply 09:20:00

• 回複：Similar experience with Delta.They said I missed the -qiaomaidou- ♀ (221 bytes) () 08/28/2007 postreply 15:02:23

• 回複：Similar experience with Delta.They said I missed the -wxc2008- ♀ (108 bytes) () 08/28/2007 postreply 21:41:08

• 回複：My nephew is delayed in the airport, but the airline doesn't -wxc2008- ♀ (357 bytes) () 08/28/2007 postreply 21:53:30