My boss asked me to fix a bug, I fixed yesterday, then the client will need to test it. By the time I fixed the bug,it was end of the day and system will be down due to upgrading today. I am new to the team and technology, my team lead said he will export and import the fix to another system before he leave work yesterday. This morning I got into work and I got an email from client about the fix(My boss was CCed and he knows I am the who is fixing the bug) I wasn't sure if my team lead imported the fix or not, I went to see him, he wasn't in yet, I debated if I should reply the client or not before I get the confirmation, then replied the client says the bug is fixed, again my boss was CCed, 5 mins later, client came to say the fix wasn't there. Then my team lead got i and send email saying he didn't import the fix yet. My boss was mad at me that I replied the client without 100% sure about the fix. I didn't want the client wait long, grrrrrrr.....
So depressed
My boss asked me to fix a bug, I fixed yesterday, then the client will need to test it. By the time I fixed the bug,it was end of the day and system will be down due to upgrading today. I am new to the team and technology, my team lead said he will export and import the fix to another system before he leave work yesterday. This morning I got into work and I got an email from client about the fix(My boss was CCed and he knows I am the who is fixing the bug) I wasn't sure if my team lead imported the fix or not, I went to see him, he wasn't in yet, I debated if I should reply the client or not before I get the confirmation, then replied the client says the bug is fixed, again my boss was CCed, 5 mins later, client came to say the fix wasn't there. Then my team lead got i and send email saying he didn't import the fix yet. My boss was mad at me that I replied the client without 100% sure about the fix. I didn't want the client wait long, grrrrrrr.....
所有跟帖:
• 老土老絲說:得理也要饒人,再煩也要想通。 -湘西山民- ♂ (25 bytes) () 03/28/2012 postreply 10:32:44
• Mainly I am just mad at myself, I should've confirmed the fix im -tt8966- ♀ (0 bytes) () 03/28/2012 postreply 11:00:51
• Your boss has the right to be upset, you should have checked wit -臭臭媽媽- ♀ (120 bytes) () 03/28/2012 postreply 11:07:26
• 教訓啊! 對外說話一定要小心 -美國老土- ♂ (303 bytes) () 03/28/2012 postreply 11:15:12
• Ragev, the lead, when you kick the ball to him ,you push him , -我邊走邊問- ♀ (0 bytes) () 03/28/2012 postreply 11:21:02
• if he will get angry with you later on ? -我邊走邊問- ♀ (0 bytes) () 03/28/2012 postreply 11:21:33
• 沒什麽的. 這樣的事情天天都發生, 別放心上了. -worriedmom1- ♀ (0 bytes) () 03/28/2012 postreply 11:52:53
• 吸取教訓就行了。不是太大的事(miscommunication) -湘西山民- ♂ (0 bytes) () 03/28/2012 postreply 12:53:24
• Thanks you all for the input, I tried so hard to make my boss ha -tt8966- ♀ (0 bytes) () 03/28/2012 postreply 11:58:35
• To make boss happy -tt8966- ♀ (161 bytes) () 03/28/2012 postreply 12:11:51
• Giving misleading information is worse than keeping the client w -胡說之- ♂ (743 bytes) () 03/28/2012 postreply 12:04:09
• Thank you 胡說之 -tt8966- ♀ (74 bytes) () 03/28/2012 postreply 12:15:33
• 要想職場止胡說,先讀職壇胡說之.周日白天看胡說,周三晚上聽胡說. -美國老土- ♂ (0 bytes) () 03/28/2012 postreply 12:30:25
• it's a learning experience. -beifenghan- ♀ (0 bytes) () 03/28/2012 postreply 12:35:10
• 這種事情不難處理:下次就few到team lead,cc給boss,不要給client,讓teab lead follow up -彪悍的小石頭不用多說- ♀ (0 bytes) () 03/28/2012 postreply 16:48:50
• I should and I will -tt8966- ♀ (14 bytes) () 03/28/2012 postreply 21:23:19
• 回複:So depressed -酒莊- ♂ (827 bytes) () 03/28/2012 postreply 17:12:18
• 多謝酒莊 -tt8966- ♀ (109 bytes) () 03/28/2012 postreply 21:16:27
• 2 rules here:1. doublecheck. before you say sth to client. 2. do -龍少爺- ♂ (112 bytes) () 03/28/2012 postreply 17:27:37
• 今天早上感覺壞透了 -tt8966- ♀ (33 bytes) () 03/28/2012 postreply 21:19:33
• 這可能也是你的一個機會 -wave_forest- ♂ (635 bytes) () 03/29/2012 postreply 02:19:08