近日在讀一本傳記“the everything store", 是關於Amazon的創始人Jeff Bezos和他公司成長成功的故事。今日讀到第六章,非常感慨裏麵的一個情節,特分享於此。
書中提到,九十年代後期,一群junior executives聚集開會,討論如何解決公司麵臨的困境,如何協調遠程的部門,大家的建議是增加部門間的對話交流。就在他們自認為意見很新穎,以此為榮時,沒料到,Jeff Bezos滿臉通紅,臉上青筋直跳,“如果他是個敲桌子的人,那桌子一定被敲得震耳欲聾”。
下麵是摘錄的原文:
“ I unders what you're saying, but you are completely wrong." Jeff said. "Communication is a sign of dysfunction. It means people aren't working together in a close, organic way. We should be trying to figure out a way for teams to communicate less with each other, not more."
Bezos's counterintuitive point was that coordination among employees wasted time, and that the people closest to problems were usually in the best position to solve them. That would come to represent something akin to the conventional wisdom in the high-tech industry over the next decade. The companies that embraced this philosophy, like Google, Amazon, and, later, Facebook, were in part drawing lessons from theories about lean and agile software development. In the seminal high-tech book The Mythical Man-Month, IBM veteran and computer science professor Frederick Brooks argued that adding manpower to complex software project actually delayed progress. One reason was that the time and money spent on communication increased in proportion to the number of people on a project.
"....Layers of middle managers, a system that ended up slowing down decision and stifling innovation". He (Jeff) wanted doers--engineers, developers, perhaps merchandise buyers, but not managers.
團隊精神和溝通協調,是很時髦的用語。別人我不知道,反正我的簡曆裏不敢漏掉這兩點,好像漏掉了,被錄用的概率會降低很多似的。美國長大的孩子,從小學就開始做project, 而且很多時候是team project, 一直做到大學, 到工作。女兒就不喜歡做team project,因為往往到最後都是她花的時間最多,或者幹脆一個人做完,有時候協調起來也很累。team work很容易滋生渾水摸魚像南郭先生那樣的人。在公司,那些不幹活,會說話,往往成了team work最後的功臣。所謂的team work, 有時效率低,還不如一個人做。可你還不能明說,否則被標上“沒有團隊精神“,可就壞了。
美國公司的人浮於事是很常見的,中層幹部有很多是不幹活,專派派活,寫寫email,指手畫腳,很多情況下,真是多餘的。還有更煩心的,動不動開會,要communicate啊, 要coordinate啊。P大的事,幾分鍾或幾小時能搞定的事非得開會,列個長長的agenda,我想,有這功夫寫agenda,問題早已解決了。可那些人不,想想也是,要不然要那些人幹嘛,他們是通過開會宣告,"我是很忙的,我有一大堆的projects等著我"。而像我這樣,時常一個人就搞定的,會議的list沒有我的名字,倒是給人印象你沒在幹活,你不重要,何以談得上visibility.
今日很高興讀到這章這段,看來真正有能耐的人還是看到了,所謂的合作,所謂的溝通, 弊大於利。
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