回複:職場必學技討論:如何提高情商,如何提高communication skill?

講講我看到的一個老印吧,參加過他的一個電話會議,heated discussion,幾個老美向他開炮,一下是發向他的一些炮彈:this is not your job, ...,
I clearly told you we are not going to do it, ..., I think your understanding about the policy is completely wrong, ...This is a waste of my time for this conf call, ...這個老印卻能談笑風生,好比我踩一下你的尾巴,看你嘰喳亂叫,我卻邊笑邊談,最後會議的結果證明,誰先動怒了,誰先激動了,誰就先輸了,誰一開始就笑,誰就能笑到最後。這個老印的情商真是讓我頂禮膜拜啊!

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