Costco and Walmart both attract shoppers seeking value on household essentials, but their customer bases differ significantly due to business models: Costco's paid membership and bulk-focus appeal to higher-income, larger households willing to buy in volume, while Walmart's no-barrier, everyday low prices draw a broader, more price-sensitive audience across income levels.
Recent data (primarily from 2024–2025 sources like Numerator, Placer.ai, Kantar, and industry reports) highlights these contrasts:
| Demographic Factor | Costco Shoppers | Walmart Shoppers |
|---|---|---|
| Household Income | Significantly higher on average. Many sources cite average >$100k–$125k; 36–50% of shoppers earn $125k+. Skewed toward affluent and upper-middle class. | Broader and lower on average (~$76k–$80k). Strong appeal to low- and middle-income (many < $50k–$80k); ~30% earn $100k+. Attracts budget-conscious across levels but fewer high-earners than Costco. |
| Age | Mix of older and family-aged, but skews younger in some profiles toward Gen X/Baby Boomers (66% in one 2024 report) or millennials/Gen X with families. Average shopper often described as 39–50s. | Older overall; typical shopper is a Baby Boomer (60–78 years old in recent profiles). Broad range (18–65+), with strong penetration among 45+. |
| Education | Higher; majority college-educated or higher (often cited as 4-year degree+). | More varied; includes high school graduates up to college-educated, but less skewed toward advanced degrees. |
| Family/Household Size | Larger families or multi-person households; bulk buying suits bigger groups or small businesses. | Wider mix, including more single-person or smaller households; appeals to rural/semi-rural shoppers. |
| Location | More suburban/urban, "wealthy suburban families"; higher concentration in higher-income areas. | Stronger in West Coast regions. |
| Ethnicity/Race | More diverse in some reports; higher proportion of Asian-American shoppers (nearly 2x the national average in older data, still noted). ~61% white. | Predominantly white (~60–70%); less diverse skew compared to Costco in affluent segments. |
| Other Behaviors | Higher spend per visit (~$100+), longer dwell time (37+ minutes), high loyalty (90%+ renewal). Affinity for premium/off-price brands. | Lower spend per visit, shorter/more frequent trips. Strong in essentials/groceries for value; cross-shops discount stores like Dollar General. |
These differences stem from Costco's membership fee (now $65–$130 annually) acting as a filter for more financially comfortable shoppers who value bulk savings and perceived quality, while Walmart's open-access model captures everyday essentials shoppers, including those trading down during economic pressure.
In a prolonged "K-shaped" economy (where higher-income groups thrive while others stagnate), Costco has seen resilient growth from its core affluent base, but Walmart has successfully attracted more "trade-down" shoppers from higher incomes seeking deals on basics — broadening its appeal without losing lower-income loyalty. Both benefit from affordability pressures, but Costco's demographics make it more insulated from downturns affecting discretionary spending.
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這些差異源於Costco的會員製費用(目前年費65–130美元),這相當於一道門檻,篩選出經濟更寬裕、重視批量省錢和感知品質的消費者;而Walmart的開放式準入模式則吸引了日常必需品購物者,包括在經濟壓力下從更高檔渠道“降級”過來的消費者。
在長期的“K型經濟”(高收入群體持續繁榮、低收入群體停滯不前)中,Costco憑借其核心的富裕客戶群實現了韌性增長;而Walmart則成功吸引了更多從高收入階層“降級”下來的顧客,他們來尋求日常必需品的優惠,從而在不流失低收入忠實客戶的前提下拓寬了吸引力。兩者都從“可負擔性壓力”中獲益,但Costco的客戶群體特征使其在影響可自由支配支出的經濟下行期中更具抗跌能力。