老公回家後，我們問孩子情況，她不肯說，堅持說都忘了。我們解釋這是幫助她，爭執不是丟臉的事。她擔心如果同學知道了，就都不理她了。我說如果同學知道她被unfairly treated, 他們應該支持她，而不是疏遠。她說她的問題在最後被回答了。我很驚訝，因為我沒有看見。老公說我做得太倉促，這下他們會有完全的理由說沒有歧視，因為回答她問題了。
這時老師給我單獨來了封信：
I am so sorry that you feel this way. I know XX was being very respectful and a wonderful representation of a XX student today. I feel badly that she did not have a positive experience.
I wanted to let you know that as the snake was brought out, XX did get a chance to ask her question right before we transitioned to the new activity. You can double-check with her, but I believe her question was regarding the scientific name of the snake (commenting if it was "Orangish Reptilia" or something along those lines). The staff member said that she could find the actual scientific name on the plaque next to the snake's container/aquarium. This happened as students were getting a chance to pet the snake, so there was a lot happening all at once.
Once again, I deeply apologize for your concerns. XX is fortunate to have a parent who cares so deeply. I greatly appreciate that you took the time to come and help today, and I hope you come to volunteer again in the future.
在被動的情況下，老公寫了一封信。如果說我的是炸彈，他的就是導彈了：
Dear Mr. XX,
First, thank you very much for your quick email response.
However, after checking with my wife and my daughter about the whole procedure for the incident, I feel that it is too hasty to draw the conclusion now that “The implication that we would not call on your daughter because of her skin color is incorrect.”
Here is the information I have obtained from my wife and my daughter (Please correct me if any part of the information is not accurate.):
省去重複細節加補充孩子提供的情節，並更正孩子問題被回答。
他把情況類比到大學教室。
。。。 there are minority students and it is a common case that multiple students want to ask questions at the same time. However, I cannot imagine such scenario will happen in a classroom:
The only black student among 18 students raised his hand and wanted to ask a question, the instructor kept ignoring him, called other students, and answered their questions. Some of those students raised their hands after the black student raised his hand, and some students were called twice. The instructor never looked at the black student, and the black student kept raising his hand and hoped that the instructor will allow him to ask the question. Such situation lasted a long time and everybody noticed that the black student wanted to ask a question except the instructor.
When no any other student had a question to ask and some students started to leave the classroom, the staff called the black student finally and answered his question.
If such incident does happen, I am quite sure how the black student will think about the instructor: “he did not call me because of…”
For sure both my wife and me are willing to meet you to talk further about this incident. In order to help us understand the incident better and get more third-party opinions, I suggest to add more people into the meeting. Everyone in the mail list should be invited to attend the meeting. If necessary, we can also invite humanity professors at XX university to attend the meeting and get professional advice from them. As a scientist and researcher, I believe that open discussion is the best way to help us approach the truth and draw correct conclusions.
Thank you for your time to read my email and I am looking forward to hearing from you about our meeting soon.
