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英文笑話:Computer problem 電腦問題

(2009-09-09 19:17:10) 下一個



Computer problem 電腦問題

  I had been doing Tech Support for Hewlett-Packard's DeskJet division for about a month when I had a customer call with a problem I just couldn't solve. She could not print yellow. All the other colors would print fine, which truly baffled me because the only true colors are cyan, magenta, and yellow. I had the customer change ink cartridges,delete and reinstall the drivers. Nothing worked. I asked my coworkers for help; they offered no new ideas. After over two hours of troubleshooting, I was about to tell the customer to send the printer in to us for repair when she asked quietly, "Should I try printing on a piece of white paper instead of yellow paper?"
 

 我在惠普公司打印機部做技術支持工作已經有一個月了,有一天我接到一位客戶的電話,她的問題我沒辦法解決。她的問題是:打印機不能打出來黃色,但是其它顏色都正常。這讓我覺得很納悶,因為三原色就是藍、紅、黃。我建議客戶更換墨盒、刪了驅動程序然後重新安裝,但是都沒有效果。我谘詢同事們,他們也不知道該怎麽辦。經過兩個多小時的交涉,我打算讓客戶把打印機寄給我們,這時候她平靜地說了一句:“我是不是應該把這張黃紙扔了換一張白紙再打印試試。”
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