感謝版主，我也是這麽想的。

他自己不放心修理的人，想著保護老婆，才在家裏呆著。下麵是我起草的信件。明天一早發出去：

I am sorry to hear that the fridge still doesn't work. I understand it is inconvenient for you and your family under this condition.

But as you know, as a landlord, I have tried my best to make everything as good as possible. I have the AC fixed as quick as in 1-2 hours. No many other landlords can do that so quickly.

For the fridge, as it is not as critical as the AC, and it takes 16-24 hours to find out how good/how bad the repair is, so, it is a little bit slower. And I have asked a repairman to fix it as I promised in my previous email. I'm also surprised that his repair is not good either. I have called him, he said he will come back this afternoon, between 3-4pm. Hope that is a good time for you.

If he can't fix it, I will buy another one for you, hopefully by next Sunday.

There is more pressure on me than on you. Not only the extra cost, but also I need to satisfy you too.

You would feel much better if you know that many landlord don't even provide a refrigerator for tenants, then we wouldn't even have this hassle.
I have provided the refrigerator as an extra item to you, so I will make it work for you. I just need a little bit more patience, and cooperation from you and your family.

Honestly, I have never heard that a landlord needs to compensate the tenant's time while fixing the refrigerator.
If a certain time is not convenient for you, please let me know in advance. The reason I chose yesterday afternoon, it was mainly because of the AC, not of the refrigerator. And as I mentioned to you, you could go to work immediately after the AC is completed.

I think I have followed what I told you in advance, and what you have agreed on. So, I think it is inappropriate to reduce the rent.

I think I have done very good as a landlord to take care of you as tenants, please let me know if there is anything I can improve.

Thank you for your understanding and patience.

各位如果覺得有什麽需要更正的，請不吝賜教。。謝謝。