Turn Wireless Account Lock on or off
You can only turn Wireless Account Lock on or off using the myAT&T app. The app needs to be installed on a device that is active on your Wireless account. Download the myAT&T app now
- Open the myAT&T app. Sign in, if asked.
- Select Services (second tab at the bottom).
- Choose Mobile Security, then scroll to and select Wireless Account Lock.
- Scroll to and select Continue.
- Choose the account that you want to lock or unlock.
- Swipe to lock or unlock the account.