嗬嗬，俺又要搬弄研究結果了。

研究顯示，沒有太多醫學知識的病人，很難判斷醫生的技術水平。
病人眼中的好醫生的特點是：
1. confident
2. empathetic
3. humane
4. personal
5. forthright
6. respectful
7. thorough

The research by Fung et al³¹ indicates that if patients are forced to choose between technical quality and interpersonal quality in selecting a primary care physician, most will choose the more technically proficient physician. Their study design involved giving respondents information on physician technical and interpersonal quality in the form of simulated, computerized health care report cards. Even with this information available, a substantial proportion of the respondents (approximately one third) selected physicians high in interpersonal quality. In reality, absent a report card patients often cannot conclusively determine the level of technical proficiency and appear to expect adequate proficiency as a given. They are most likely to judge what is important to them based on what they are able to judge. Our respondents relied on what they could see and understand in evaluating physicians, and most evaluated the physician's behavior.