回複:正好看到一個ted talk關於如何正確地說話

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普通人常會犯的錯誤。
www.ted.com/talks/julian_treasure_how_to_speak_so_that_people_want_to_listen

the seven deadly sins of speaking (not to do):
1) Gossips 
2) Judging 
3) Negativity 
4) Complaining 
5) Excuses 
6) Lying 
7) Dogmatism

However apply HAIL - Honesty, Authenticity, Integrity, Love.
It is also how you say it : Register, timbre, prosody, pace, pitch, volume.
At the end it is about creating, delivery, receiving in the right time and space.
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