By the way, if I really want to make it big, this can be a huge HR complaint, which I did not. The point I am delivering here is when anybody is complaining about you, it does not mean you did something wrong, it is just that person's feeling or opinion at that moment. But once goes to manager, that is an official complaint. You have to stand up for yourself.
You want to know the real facts? After I confront that secretary in public, several people in the office came to me said I did the right thing, because she has been bad-mouthing people around.
Also please pay attention, this happened in a non-clinical setting, it is in the administrative office setting, these people are not clinical,