right on!

回答: 說話前先多想想重點在哪?sigma2013-09-15 18:25:13

For me, it's as simple as just forgetting about the "who" for a minute, look at only "what" has happened and go from there.

I suspect that there are lots of ppl out there who may have to apply this principle all day long at their work, so evetually, it would become sort of automatic? 

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