請大家幫忙，這樣的phone interview要如何準備？

大家好，
幫忙看看這種phone interview 如何準備？
MicroSoft的Technical Support Engineer,

聽hr的意思應該是去維護bing的係統，
下個星期要phone interview.
我該如何準備?
主要是現在必須有份工作，
所以請大家幫幫忙，
謝謝

Responsibities：（請問可以這樣貼嗎？違法嗎？）
• Troubleshoot online content, publishing systems, APIs and related advertising tools
• Serve as a second tier troubleshooter and escalation point for advertising issues
• Work with sales teams and internal partners to gather escalation information and customer/business impact
• Communicate high priority escalations with business and development teams for accurate triage and response
• Composing timely world-wide correspondence or alerts to Sales and Clients as appropriate
• Create process or troubleshooting documentation in the support knowledge base
• Work with advertisers, agencies, and tool providers to integrate their advertising tools with adCenter and pubCenter APIs
• Coordinate with team members to manage daily team workload
• Create and run advanced SQL queries as part of troubleshooting
• Help foster innovation in tools and processes to make the team more effective and efficient

所有跟帖： 

• 這個職位的requirements: -申請pr- ♀ (353 bytes) () 04/09/2011 postreply 08:35:53

• 有沒有 人幫忙一下 -申請pr- ♀ (0 bytes) () 04/09/2011 postreply 23:06:17

• 回複：有沒有 人幫忙一下 - good luck! -wave_forest- ♂ (530 bytes) () 04/10/2011 postreply 09:42:43