收到用戶的表揚信,給用戶回一個伊妹兒:
dear joe,
glad am i to hear that this project meets your expectation. i'm really flattered by your kind words. you are my best customer (由來無望非禮也,咱也回拍他一下), project apollo-11 can not be accomplished smoothly and successfully without your co-orperation.
做出公事公辦的樣子:by the way, Big-potato (你的大老板)gave project apollo-11 high priority, and brought lots of resources to make things moving forward. if any follow-up works or enhancement are needed, please do let big-potato know. (這活算不算完,麻煩你到老大那裏吱一聲)
大的project,是否達到用戶的期望,是否完全滿足客戶的要求,到此為止還是要繼續幹下去,得拉上用戶跟大頭交代清楚,那麽,寫這樣一封email就完全正當。你知道用戶很高興、會說好聽的,順便就自我表揚了。你完成的這個project有多大的規模?如果就是幾天能幹完的小東西,visibility不高的話,就不值得搞得太大發。