The Americans and the Chinese decided to engage in a competitive boat race. Both teams practiced hard and long to reach their peak performance. On the big day the Chinese won by a mile.
The American team was discouraged by the loss. Morale sagged. Corporate management decided that the reason for the crushing defeat had to be found, so a consulting firm was hired to investigate the problem and recommend corrective action.
The consultant's finding: The Chinese team had eight people rowing and one person steering; the American team had one person rowing and eight people steering. After a year of study and millions spent analyzing the problem, the American team's management structure was completely reorganized. The new structure: four steering managers, three area steering managers, and a new performance review system for the person rowing the boat to provide work incentive.
The next year, the Chinese won by two miles!
Humiliated, the American corporation laid off the rower for poor performance and gave the managers a bonus for discovering the problem.
The American team was discouraged by the loss. Morale sagged. Corporate management decided that the reason for the crushing defeat had to be found, so a consulting firm was hired to investigate the problem and recommend corrective action.
The consultant's finding: The Chinese team had eight people rowing and one person steering; the American team had one person rowing and eight people steering. After a year of study and millions spent analyzing the problem, the American team's management structure was completely reorganized. The new structure: four steering managers, three area steering managers, and a new performance review system for the person rowing the boat to provide work incentive.
The next year, the Chinese won by two miles!
Humiliated, the American corporation laid off the rower for poor performance and gave the managers a bonus for discovering the problem.
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