How to Win Friends and Influence People

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How to Win Friends and Influence People

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For the Terrorvision album, see How to Make Friends and Influence People.

How to Win Friends and Influence People is one of the first bestselling self-help books ever published. Written by Dale Carnegie and first published in 1936, it has sold 15 million copies globally. [1]
Leon Shimkin of the publishing firm Simon & Schuster took one of the 14-week courses given by Carnegie in 1934. Shimkin persuaded Carnegie to let a stenographer take notes from the course to be revised for publication. In 1981 a new revised edition updated the language and updated anecdotes.[2] The revised edition reduced the number of sections from 6 to 4, eliminating sections on effective business letters and improving marital satisfaction。

The book has six major sections. The core principles of each section are quoted below.

Fundamental Techniques in Handling People
1. Don't criticize, condemn or complain.
2. Give honest and sincere appreciation.
3. Arouse in the other person an eager want....

Six Ways to Make People Like You
1. Become genuinely interested in other people.
2. Smile.
3. Remember that a man's Name is to him the sweetest and most important sound in any language.
4. Be a good listener. Encourage others to talk about themselves.
5. Talk in the terms of the other man's interest.
6. Make the other person feel important and do it sincerely.

Twelve Ways to Win People to Your Way of Thinking
1. Avoid arguments.
2. Show respect for the other person's opinions. Never tell someone they are wrong.
3. If you're wrong, admit it quickly and emphatically.
4. Begin in a friendly way.
5. Start with questions the other person will answer yes to.
6. Let the other person do the talking.
7. Let the other person feel the idea is his/hers.
8. Try honestly to see things from the other person's point of view.
9. Sympathize with the other person.
10. Appeal to noble motives.
11. Dramatize your ideas.
12. Throw down a challenge.

Be a Leader: How to Change People Without Giving Offense or Arousing Resentment
1. Begin with praise and honest appreciation.
2. Call attention to other people's mistakes indirectly.
3. Talk about your own mistakes first.
4. Ask questions instead of directly giving orders.
5. Let the other person save face.
6. Praise every improvement.
7. Give them a fine reputation to live up to.
8. Encourage them by making their faults seem easy to correct.
9. Make the other person happy about doing what you suggest.

The last two sections were included in the original 1936 edition but omitted from the revised 1981 edition.
Letters That Produced Miraculous Results

Seven Rules For Making your Home Life Happier
1. Don't nag.
2. Don't try to make your partner over.
3. Don't criticize.
4. Give honest appreciation.
5. Pay little attentions.
6. Be courteous.
7. Read a good book on the sexual side of marriage.

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謝謝邊mm! -goyo- 給 goyo 發送悄悄話 goyo 的博客首頁 (0 bytes) () 10/06/2009 postreply 20:29:52

great stuff! Thanks! -zhaogongzuo36- 給 zhaogongzuo36 發送悄悄話 (0 bytes) () 10/07/2009 postreply 05:37:52

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