Competencies are the knowledge, skills and behaviors that create superior work performance. Your organization's list of competencies applies to every level of employee and is meant to lay out a road map to job success. Competencies provide employees with the ingredients to achieve your organization's key business goals and values. You can use your organization's competency list in the following ways: Determine how each competency applies to your job; make a list of specific examples. Assess your personal job performance against each of the defined criterion. Identify both formal and informal development opportunities to enhance your skills. Practice your new skills in your day-to-day situations. Keep your manager informed of your development plans, progress and successes. Work on using your organization's competency list to improve your job performance this week!