The terms and conditions probably refer to its duty and

obligation as well as payment and cancellation policy.  Actually the customers do have some protection, for example if you need to change things they will do their best to help you without a fee, except for the airline and train ticket they only act as agent and the fee is charged by the provider,  information like that.

See this full version found on Misr site.  They have a clickable link under the itinerary after explaining the payment and cancellation as well as children policies.  The full version has a lot more items in it.

https://www.misrtravel.net/Terms-Conditions

I want them to fix this error, not only for myself but also for those who come after me.  I don't know others philosophy, mine is if I can contribute my little part so to make things better going forward, I will do it.  A French has taught us the concept of Good Karma decades ago in Tahiti.  We try to practice it in our daily lives.