今天寫了兩個complaint emails，一個給加拿大的GO! Petcurean，一個給Stella & Chewy's

 

加拿大的GO! Petcurean罐頭太鹹了，他家原料確實是很好的。Stella & Chewy's 的骨頭磨的不夠碎，給毛孩子吃不放心。

有人給毛孩子也喂Stella & Chewy's嗎？真的要注意裏麵有的碎骨頭比較尖。

下麵是給S&C的郵件：

Hi there,
I have two purebred exotic shorthair cats. They love Stella&Chewy's Freeze dried food! 

However, I've read many negative reviews about the large and sharp bone shards in S&C food. I'm very concerned about that. 

I did some research, found that S&C uses 3/16" grind plate, and the bone could appear up to 1/4" in size. I'm aware of that small size raw bones are safe for pets, as S&C explained on Amazon, but ground bones processed by S&C are not small enough to call it safe. 

I noticed a recall made by your competitor Primal recently. It seems they have higher standards than S&C in regard of bone size and digestive safety . The following is the recall letter: 

"To All Primal Pet Foods Consumers:
Through a recent product quality review process, we have determined that 5 specific Primal Canine and Feline Freeze-Dried Poultry Formulas were produced outside of our grind size
specification of 1/8” which we have determined is the ideal size of ground bone to be fed to dogs and cats. The products in question were ground at 1⁄4” or 1/8” deviation from our specification.
As these products do not meet our precise specifications, we are requesting that these specific products and lot codes be returned to the Primal retailer at which the product was originally purchased for full credit. In the case whereby you are unable to return the product directly to the retailer, please contact our customer service team using the information below to process a
product reimbursement.
Primal Customer Service: 866-566-4652 EXT. 2 or by email at [e-mail]
Please refer to the list below for the items in question:
We sincerely apologize for any inconvenience this may cause to you and your pet(s).
Please contact our Customer Service Team with any questions, comments and or concerns.
Best Regards,
Matthew R. Koss
President, Founder"

I was wondering could you grind the bones to smaller size. I'm currently grinding S&C freeze dried food with a spice grinder before serving. It heats up a little bit because of the working grinder. The heat might reduce the nutrition, but I have to do it to feel safe. I wish S&C could use higher standards, and use smaller size grind plate, so I don't have to have extra process with the spice grinder. Thank you very much!

Sincerely,
******

 

所有跟帖： 

• 這麽巧，也剛買了Gather dry food for Calie, 因為她這幾周吃飯不太好。昨天剛到，給她了一點 -Calie- ♀ (370 bytes) () 03/02/2018 postreply 09:37:15

• 這個是Petcurean的回複。我吃著口感確實比較鹹，但是回複說鹽分是在標準之下的。 -小琵琶- ♀ (799 bytes) () 03/02/2018 postreply 09:46:31

• 至少他們很快就回複你了。你更負責，還嚐嚐，我也最多聞一下^_^ -Calie- ♀ (0 bytes) () 03/02/2018 postreply 09:51:29

• 嚼碎了就吐了，不嚐不放心 ：） -小琵琶- ♀ (0 bytes) () 03/02/2018 postreply 09:53:40

• 要看兩寶 -貓老板- ♀ (0 bytes) () 03/02/2018 postreply 09:45:07

• 寶媽最近在用功，戒娛樂了。兩寶很好，下周我要去外州，請了醫院的technician來照顧他們。 -小琵琶- ♀ (0 bytes) () 03/02/2018 postreply 09:50:54

• 我的辦法是買超市最便宜的雞，整隻用電高壓鍋煮了，骨頭都碎了不紮了用自家的打碎機打碎 ，然後灌倒放冰激淩的小盒子裏 ，每次吃的時候 -愛上網- ♀ (144 bytes) () 03/02/2018 postreply 11:32:14

• 這是一個好主意！ -Calie- ♀ (0 bytes) () 03/02/2018 postreply 12:21:54

• 最好買已經剔骨的雞胸肉，生骨頭是脆的，貓狗可能可以咬碎，做熟之後骨頭變特別硬，很難打碎或咬碎，碎骨頭的尖尖也很鋒利。 -小琵琶- ♀ (89 bytes) () 03/02/2018 postreply 12:30:30

• +1，可惜我家對白肉不感興趣，隻吃烤雞。 -beauchat- ♀ (0 bytes) () 03/02/2018 postreply 13:35:18

• 是我家貓也不太吃雞胸肉 -愛上網- ♀ (0 bytes) () 03/02/2018 postreply 15:31:30

• 灰灰和你家的一樣，幾乎不吃白雞肉，喜歡吃烤雞。 -灰貓貓- ♀ (0 bytes) () 03/05/2018 postreply 05:23:15

• Calie 就是每天吃雞胸脯肉。從Costco買了煮好放小盒裏，每天用一塊和菜飯煮一起，再加一半幹糧 -Calie- ♀ (0 bytes) () 03/02/2018 postreply 13:46:42

• 用電高壓鍋煮50分鍾，骨頭我都能咬動，整雞我覺得營養好一些 -愛上網- ♀ (129 bytes) () 03/02/2018 postreply 15:28:02

• 我不敢用高壓鍋，隻有慢燉鍋。 -小琵琶- ♀ (0 bytes) () 03/02/2018 postreply 16:01:41

• 奧，我用電高壓鍋，你不做飯就沒必要 -愛上網- ♀ (0 bytes) () 03/02/2018 postreply 16:10:50

• 佩服極了二寶媽的周到細致，頂級貓媽。 -alfafa- ♀ (0 bytes) () 03/02/2018 postreply 11:32:24

• 過獎 ：） -小琵琶- ♀ (0 bytes) () 03/02/2018 postreply 12:46:17

• 寶媽，還是給2寶做飯吧！放心啊！ -黑貓媽媽- ♀ (0 bytes) () 03/02/2018 postreply 12:37:59

• 盡量吧，自己做貓飯太花時間，我連人飯都很少做的，天天外麵吃 -小琵琶- ♀ (0 bytes) () 03/02/2018 postreply 12:48:35

• 我做就是煮一次，分小格子弄好，能凍好多，吃的時候像冰塊一樣拿一小塊就行 -愛上網- ♀ (0 bytes) () 03/02/2018 postreply 15:30:17

• 頂好麻麻！ -小矮人COCO- ♀ (0 bytes) () 03/02/2018 postreply 18:00:36

• 謝謝CO ：） -小琵琶- ♀ (0 bytes) () 03/03/2018 postreply 10:06:05

• 寶媽真是個模範貓媽，對貓咪真的是很上心，讚一個。 -灰貓貓- ♀ (0 bytes) () 03/05/2018 postreply 05:21:16