一年多前，Chase發郵件/短信要我確認身份，我沒理，後來賬號被關了。去分行，告訴我是KYC法規要求

Know Your Customer (KYC) laws are mandatory Anti-Money Laundering (AML) regulations requiring financial institutions to verify client identities, preventing illegal money laundering, terrorist financing, and fraud. 

當時Chase給的電話號碼是我不熟悉的。