call them. my friend had exact same experience

Somehow they lost his finger print, but nobody bothered to ask him to redo it. His case was held for months. Finally he called and was asked to redo the finger print. It was resolved very soon.

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Called service number 3 times, they all said my file was sent to -tainiule- 給 tainiule 發送悄悄話 (314 bytes) () 12/01/2008 postreply 11:02:53

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