Suggestion:
1. if you are in CA-bay area or LA, or new England area (Boston) , you can consider "WOM". Searching in forum, there are a lot of post about "WOM"
2. continue to write to FL, directors of FBI, or other related officers, director of USCIS, president Bush, Senator, congressman to push.
3. or you don't mind waiting, do something else to forget this problem. Some day, it will come.
good luck!