call the 800 number 1-800-375-5283.
Press 1 (for english),
press 2 (for existing case),
press 6 (for case statues etc),
then press 1( for knowing your receipt no.), EACXXXXXXXXXX
enter the receipt # to get the automated response saying blah blah blah
Then choose to continue to the next step "press 3" . choose 3
Listen to the options
Option 4 "if you feel if you submitted together and one of the applications
is left out and
not processed (don't remmember the exact message text
You get transferred to VSC after choosing option 4. )