房客，男，單身。上個月開始就拖欠房租，打電話問了以後，說是事故受傷，回新加坡父母家裏修養，上個月月底勉強把房租付了，這個月又拖欠。
我不清楚他是否撒謊（因為有撒謊的曆史），感覺詭異，所以昨天給他發信說因為他不在家，怕家裏漏水，今天要上門去看一下。
這之前給他郵件短信一直沒反應的，收到我上門的郵件後，立馬給我發了一個郵件， have just forwarded an email from Enbridge Gas detailing a Category "B" Safety Violation at the mentioned address. According to Enbridge, the gas service has been temporarily discontinued due to unaddressed safety concerns identified during their recent inspection. The email outlines the necessary steps to rectify the issue and have the gas service reinstated.
Given the urgency of the situation and the absence of gas in the apartment, I kindly request your assistance in arranging for a certified natural gas technician to address the noted safety violations as soon as possible. This is crucial not only for the reinstatement of the gas service but also to ensure the safety and well-being of the residents.
下麵是他附件的主要內容。我的問題是：
1. 有誰知道這是什麽問題嗎？原因是什麽？
2. enbridge公司給他發warning的時候就是在他收到我email的那一刻，enbridge公司周末晚上是不上班的，我感覺是他去網上下載的，這裏麵有什麽貓膩嗎？
3. 我應該怎麽做呢？給enbridge打電話，他們要刀周一才有人接聽。急等各位建議，謝謝
We are writing to inform you that we did not receive completed repair information for the Category “B” Safety Violation (formerly known as a Warning Tag) issued at xxx address. Your gas equipment/service has been turned off until you can arrange to have the repairs completed.
Repairs must be completed or inspected by a certified natural gas technician before your service can be re-activated and the appliance used.
