windows 10 update, my son's laptop completely dead

Problems

1) dead loop: automatic repair -> ... -> reset etc -> ... -> automatic repair;

2) F2 or F12 when rebooting, I got no option to set reboot sequence, all I could see was something like UEFI boot - this means I can't boot from CD/DVD, or USB;

3) device diagnostic says no hard drive;

4) at some point during all the trying, I could not remember where exactly, I was given "error code 0xc0000034";

5) all the websites, youtube tutorials, suggest to reboot from recovery tools, such as dvd or usb, but I DO NOT HAVE THIS CHOICE! Damn it!

 

I gave up after wasting more than 8 hours. 

 

Then I saw these negative threads about windows 10

- ban windows 10

- windows 10 update nightmare

- windows 10 update killed my laptop

- windows 10 class action lawsuit

and more

 

It's a Dell Inspiron 3148 2in1 laptop with intel i3 and 4gb memory that came with windows 8.1, only one year old. Now it's dead. How can you not hate microsoft? My son is in high school so he needs the computer as well as his data. 

Any suggestion from experts on this board?  Please don't suggest the ones I already tried, thank you and appreciate your time.  

所有跟帖： 

• 一般這類新電腦，恢複盤直接做在殷盤的一個分區。你找找dell網站如何進入那個分區。 -用戶名被占用了- ♂ (0 bytes) () 01/14/2016 postreply 03:55:48

• I'm fairly familiar with DOS, but just couldn't get to it -jaydad- ♂ (0 bytes) () 01/14/2016 postreply 05:57:31

• Called Dell, hard drive error code 2000-0151, needs replacement -jaydad- ♂ (255 bytes) () 01/14/2016 postreply 07:49:06

• 不錯了。我和dell打交道的經曆也是2-3小時。不過去蘋果店排隊也差不多時間。dell便宜多了 -用戶名被占用了- ♂ (0 bytes) () 01/14/2016 postreply 16:11:35

• 現在來看WIN 10沒什麽大問題。隻是UPDATE的做法比較激進。有一個大的UPDATE與重裝整個係統一樣，兩三個小時。 -hot_powerz- ♂ (0 bytes) () 01/14/2016 postreply 21:16:36

• 我也不喜歡這個Windows10 -dudaan- ♂ (252 bytes) () 01/15/2016 postreply 10:00:12

• 沒看出Win10比7好到那裏去. 東西都找不到. -winxue11- ♂ (0 bytes) () 01/19/2016 postreply 15:49:09