windows 10 update, my son's laptop completely dead

Problems

1) dead loop: automatic repair -> ... -> reset etc -> ... -> automatic repair;

2) F2 or F12 when rebooting, I got no option to set reboot sequence, all I could see was something like UEFI boot - this means I can't boot from CD/DVD, or USB;

3) device diagnostic says no hard drive;

4) at some point during all the trying, I could not remember where exactly, I was given "error code 0xc0000034";

5) all the websites, youtube tutorials, suggest to reboot from recovery tools, such as dvd or usb, but I DO NOT HAVE THIS CHOICE! Damn it!

 

I gave up after wasting more than 8 hours. 

 

Then I saw these negative threads about windows 10

- ban windows 10

- windows 10 update nightmare

- windows 10 update killed my laptop

- windows 10 class action lawsuit

and more

 

It's a Dell Inspiron 3148 2in1 laptop with intel i3 and 4gb memory that came with windows 8.1, only one year old. Now it's dead. How can you not hate microsoft? My son is in high school so he needs the computer as well as his data. 

Any suggestion from experts on this board?  Please don't suggest the ones I already tried, thank you and appreciate your time.  

請您先登陸,再發跟帖!