Factors that can effect your dial up connection
Call Waiting
Call waiting is one of the primary causes of disconnections. It makes a beep on the line when someone else dials in, and that's usually enough noise to disconnect your modem.
Weather Conditions
Some weather conditions can cause interference with your telephone line, causing your connection speeds to drop or cause random disconnections.
Telecommunications Cable is layed underground in most areas, through conduits and pits. During heavy rain or prolonged wet periods these conduits and pits may fill up water. If the cable or connections in these conduits and pits are old or damaged, moisture may find its way into the cables, resulting in line noise and interference. When this happens, you will notice that even your phone calls sound crackly and noisy. Mobile Phones
Mobile telephones cause a great deal of electronic interference. Make sure you keep your mobile phone away from your computer and phone lines. Phone Cables Phone cables links your modem to your phone wall socket, enabling you to dial in to the UDUS modem pool. This cable, and how it is connected, and the condition of the cable itself have a major bearing on your connectivity.
Cable Length
The actual length of your phone cable from your PC to the wall socket can have a major bearing on your modem connection efficiency. It recommended that you try and use the shortest possible cable, to connect your PC to the phone socket. If your modem came with a phone cable, use this cable, rather than an existing cable you connect into your phone.
The standard length of most phone cables is around 1 metre, so try and arrange your computer work area so its close to your wall socket. Always try to avoid using phone extension cables if at all possible. Cable Condition
Damaged or poor quality phone cables can also effect your internet connectivity. Always check that the cable is in good condition, and does have cuts or creases.
If your cable has been cut, or if you can see copper wiring exposed, you should replace the cable.
It is also important to make sure that the cable is not caught under heavy furniture, which may crease the cable. Creased cables can result in poor connectivity.
If you have pets, particularly kittens or puppies, make sure your cables are not accessible. Pets can often chew on your cables, causing damage and a loss in cable performance.
Buy a new cable if you suspect any problems with the existing one. A new cable will only set you back a few dollars and are readily obtainable from most electronics and computer stores Adaptors used on the Phone Sockets
Double adaptors, piggyback devices, phone cable extensions and telephone line joiners can all be a source of line instability, resulting in poor connectivity. If possible, try to avoid using extension cables and line joiners altogether.
If possible, try and have a dedicated wall socket for your modem line, rather than use double adaptors.
If this isn't possible, use a good quality double adaptor and connect it at the wall socket, rather than to join two sections of phone cable. Other devices on the telephone line
Avoid piggy backing fax machines, answering machines, telephones or other devices off the small phone wall socket or phone cable. These devices can interfere with your modem connection, causing lose of connection to the internet or reduced modem speeds.
Always remove any faxes, answering machines, phones or other devices from the line before connecting to the internet. Some older telephones like the Telstra T200 model, or older cordless style phones are noted for causing problems with Internet connections. House Alarm Systems
Some House Alarm systems, which are remotely monitored from a security service, are wired into your phone lines. These Systems can cause interference with modem connections. The only real solution to this problem is to get a second phone line installed. Electrical interference Make sure the telephone line does not come into close contact with other electrical devices or power points. Never run phone cables parallel to power cables as this will cause excessive interference to your modem connection. Connection Speed A common cause for modems to disconnect randomly is connecting at too fast a speed.
While the speed at the time of your connection may have been 48,000, this speed varies while you are connected due to line noise and errors. When your modem detects noise on the line, it attempts to reset itself to its optimum connection speed through a process known as `retraining'. When the modem is unable to retrain successfully it will disconnect.
Decreasing the port speed may help fix this as Windows Defaults the maximum speed to 115,200 which is just too fast.
To reduce it, click on Start, Settings, Control Panel and Double click on Modems. Decrease the Maximum speed to 57600. Make sure only connect at this speed is not checked. Click OK to apply the settings Keep your modem and drivers up to date Modems technology and standards change on a regular basis. A modem you purchased 3 years ago will quickly be out dated. If you upgrade your Operating System, you need to make sure you upgrade your modem drivers.
You can usually obtain driver updates from your modem makers web site.The new UDUS Modem Pool installed in 2002 uses the latest modem protocols, such as V. 90 modems. While the new modem pool supports most modems, it is recommended that you use modems that are V34 or V90 standard.
Usually you can download the latest drivers and firmware from your modem manufacturer's home page. If you need assistance on how to do this, consult the manual that came with your modem or give your modem manufacturer a call. Some Software disconnects you automatically Make sure you are not being disconnected for this reason. Microsoft Outlook Express is a prime example as there is a setting that enables you to disconnect after Sending and Receiving emails. To disable this, open Outlook Express and click on Tools and select Options. Click on Connection and untick Hang up after sending and receiving.
:=)
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Call Waiting
Call waiting is one of the primary causes of disconnections. It makes a beep on the line when someone else dials in, and that's usually enough noise to disconnect your modem.
Weather Conditions
Some weather conditions can cause interference with your telephone line, causing your connection speeds to drop or cause random disconnections.
Telecommunications Cable is layed underground in most areas, through conduits and pits. During heavy rain or prolonged wet periods these conduits and pits may fill up water. If the cable or connections in these conduits and pits are old or damaged, moisture may find its way into the cables, resulting in line noise and interference. When this happens, you will notice that even your phone calls sound crackly and noisy. Mobile Phones
Mobile telephones cause a great deal of electronic interference. Make sure you keep your mobile phone away from your computer and phone lines. Phone Cables Phone cables links your modem to your phone wall socket, enabling you to dial in to the UDUS modem pool. This cable, and how it is connected, and the condition of the cable itself have a major bearing on your connectivity.
Cable Length
The actual length of your phone cable from your PC to the wall socket can have a major bearing on your modem connection efficiency. It recommended that you try and use the shortest possible cable, to connect your PC to the phone socket. If your modem came with a phone cable, use this cable, rather than an existing cable you connect into your phone.
The standard length of most phone cables is around 1 metre, so try and arrange your computer work area so its close to your wall socket. Always try to avoid using phone extension cables if at all possible. Cable Condition
Damaged or poor quality phone cables can also effect your internet connectivity. Always check that the cable is in good condition, and does have cuts or creases.
If your cable has been cut, or if you can see copper wiring exposed, you should replace the cable.
It is also important to make sure that the cable is not caught under heavy furniture, which may crease the cable. Creased cables can result in poor connectivity.
If you have pets, particularly kittens or puppies, make sure your cables are not accessible. Pets can often chew on your cables, causing damage and a loss in cable performance.
Buy a new cable if you suspect any problems with the existing one. A new cable will only set you back a few dollars and are readily obtainable from most electronics and computer stores Adaptors used on the Phone Sockets
Double adaptors, piggyback devices, phone cable extensions and telephone line joiners can all be a source of line instability, resulting in poor connectivity. If possible, try to avoid using extension cables and line joiners altogether.
If possible, try and have a dedicated wall socket for your modem line, rather than use double adaptors.
If this isn't possible, use a good quality double adaptor and connect it at the wall socket, rather than to join two sections of phone cable. Other devices on the telephone line
Avoid piggy backing fax machines, answering machines, telephones or other devices off the small phone wall socket or phone cable. These devices can interfere with your modem connection, causing lose of connection to the internet or reduced modem speeds.
Always remove any faxes, answering machines, phones or other devices from the line before connecting to the internet. Some older telephones like the Telstra T200 model, or older cordless style phones are noted for causing problems with Internet connections. House Alarm Systems
Some House Alarm systems, which are remotely monitored from a security service, are wired into your phone lines. These Systems can cause interference with modem connections. The only real solution to this problem is to get a second phone line installed. Electrical interference Make sure the telephone line does not come into close contact with other electrical devices or power points. Never run phone cables parallel to power cables as this will cause excessive interference to your modem connection. Connection Speed A common cause for modems to disconnect randomly is connecting at too fast a speed.
While the speed at the time of your connection may have been 48,000, this speed varies while you are connected due to line noise and errors. When your modem detects noise on the line, it attempts to reset itself to its optimum connection speed through a process known as `retraining'. When the modem is unable to retrain successfully it will disconnect.
Decreasing the port speed may help fix this as Windows Defaults the maximum speed to 115,200 which is just too fast.
To reduce it, click on Start, Settings, Control Panel and Double click on Modems. Decrease the Maximum speed to 57600. Make sure only connect at this speed is not checked. Click OK to apply the settings Keep your modem and drivers up to date Modems technology and standards change on a regular basis. A modem you purchased 3 years ago will quickly be out dated. If you upgrade your Operating System, you need to make sure you upgrade your modem drivers.
You can usually obtain driver updates from your modem makers web site.The new UDUS Modem Pool installed in 2002 uses the latest modem protocols, such as V. 90 modems. While the new modem pool supports most modems, it is recommended that you use modems that are V34 or V90 standard.
Usually you can download the latest drivers and firmware from your modem manufacturer's home page. If you need assistance on how to do this, consult the manual that came with your modem or give your modem manufacturer a call. Some Software disconnects you automatically Make sure you are not being disconnected for this reason. Microsoft Outlook Express is a prime example as there is a setting that enables you to disconnect after Sending and Receiving emails. To disable this, open Outlook Express and click on Tools and select Options. Click on Connection and untick Hang up after sending and receiving.
:=)
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