My car's front-right side was hit by his rear bumper. His car is OK, but my car's passenger-side front door was damaged. He said he would give us his insurance information in the afternoon. We did not call police.
This afternoon, we exchanged insurnace infornation.
I think this is 100% his fault, so his insurance company should pay for my car's repair cost. Now I have three questions to ask the experts here.
1) Which insurance company should I call, mine or his?
2) What is the tipical procedure for insurance companies to process this kind of claims?
3) How do I estimate the claim amount? I understand that the repair cost should be covered. Other than that, is there some compensation to cover the loss of resale value of the car? My car is a 2007 Mitsubishi Outlander.
Thanks a lot for any help on these questions.