這個有史以來鬧的最厲害的汽車安全事件,真相如何,也許我們永遠都不會知道了.
"Malfunction Could Not Be Duplicated"
On Feb. 23, a House Energy & Commerce subcommittee held lengthy hearings on the Toyota situation. Their first witnesses after the committee members' opening statements were Eddie and Rhonda Smith of Sevierville, Tenn., who related the story of their 2007 Lexus ES 350.
Ms. Smith claimed she had been driving toward Interstate 40 when, immediately after entering the highway, her Lexus started accelerating out of control. Ms. Smith related how the cruise-control light came on, so she turned that system off. She put the automatic transmission into all of its gears, including neutral and reserve. She put both feet on the brakes and still nothing. According to her testimony and an article published at WATE.com on Aug. 29, 2007, she also engaged the parking brake. She called her hu*****and—not that she felt he could help, but "just to hear his voice one more time"—and then, according to her testimony, "prayed for God to help me." Ms. Smith credited God with intervening after she'd gone six miles at more than 100 mph. The car simply started slowing down, and she could finally bring it to a complete stop.
Smith's testimony was riveting and highly emotional, and anyone watching could see she honestly believed she was relating what actually happened. No viewer could have been untouched by her sincerity. But that's not the end of her story.
Her local Lexus dealer examined her car and could find nothing. Then, as Ms. Smith related, the NHTSA actually sent an employee down to Tennessee to investigate her complaint. Only the NHTSA concluded that she had two sets of floor mats in her car—a rubber all-weather floor mat, placed on top of the standard factory issue—and it was likely that situation had created her problem. In fact, Smith was quoted in 2007 as saying, "I think it's sad that these mats were installed like they were."
The Smiths dismissed the dealer's findings, the NHTSA's, and an arbitration board's by saying that they had been "called liars." More than likely the investigators simply said that there was no evidence they could find to explain the situation as she described it.
http://www.businessweek.com/lifestyl...225_403524.htm