Toyota Owner Faces Issues After Recall Fix
Updated 2/9/2010 8:20:01 PM
ATLANTA -- Samar Ahmed thought he had the ideal family car, a fully loaded 2010 Toyota Camry. Like thousands of others when heard about the gas pedal recall, he says he took the car right in for repair.
The next morning he was in for a shock when he said what happened.
"I hit the gas and it just revs up. It wasn't moving. Totally unpredictable behavior. I didn't have any issue like this before at all. Immediately when it happened I was in total shock. I didn't know what to expect. Actually I thought I was the problem, I thought I didn't have the car in drive but I double checked -- then I pushed the pedal again a third time and it just took off," Ahmed said.
He says took the car back for another fix. 11Alive's Bill Liss joined him for a test drive. Now, everything seems okay.
Liss contacted the general manager of the Metro Atlanta dealership where Ahmed took the car to see if there was any relationship between what happened to Ahmed and the recall repair.
After the repair, Ahmed says he was told by his service advisor at the dealership, "They think that maybe in the recall when they did it and reset the computer and downloaded some software something and it got corrupted and could have caused the computer to make the car not perform the right way."
The dealer referred the matter to Toyota's corporate staff in Houston, Texas.
"We used the prescribed Toyota methods and tooling to complete the accelerator pedal repair. Mr. Ahmed had a subsequent unrelated issue, which we quickly rectified," they said in a statement.
No matter what happened, Ahmed now says his mind is made up.
"I don't want the car anymore," he said.
Toyota is asking drivers to contact dealers immediately if they experience any issues whatsoever.
nullhttp://www.11alive.com/video/default.aspx?bctid=65784311001
Updated 2/9/2010 8:20:01 PM
ATLANTA -- Samar Ahmed thought he had the ideal family car, a fully loaded 2010 Toyota Camry. Like thousands of others when heard about the gas pedal recall, he says he took the car right in for repair.
The next morning he was in for a shock when he said what happened.
"I hit the gas and it just revs up. It wasn't moving. Totally unpredictable behavior. I didn't have any issue like this before at all. Immediately when it happened I was in total shock. I didn't know what to expect. Actually I thought I was the problem, I thought I didn't have the car in drive but I double checked -- then I pushed the pedal again a third time and it just took off," Ahmed said.
He says took the car back for another fix. 11Alive's Bill Liss joined him for a test drive. Now, everything seems okay.
Liss contacted the general manager of the Metro Atlanta dealership where Ahmed took the car to see if there was any relationship between what happened to Ahmed and the recall repair.
After the repair, Ahmed says he was told by his service advisor at the dealership, "They think that maybe in the recall when they did it and reset the computer and downloaded some software something and it got corrupted and could have caused the computer to make the car not perform the right way."
The dealer referred the matter to Toyota's corporate staff in Houston, Texas.
"We used the prescribed Toyota methods and tooling to complete the accelerator pedal repair. Mr. Ahmed had a subsequent unrelated issue, which we quickly rectified," they said in a statement.
No matter what happened, Ahmed now says his mind is made up.
"I don't want the car anymore," he said.
Toyota is asking drivers to contact dealers immediately if they experience any issues whatsoever.
nullhttp://www.11alive.com/video/default.aspx?bctid=65784311001
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