這是該銀行有關這個保護計劃中一部份正式的資料 (老貓的猜想是，你所遇到的問題是，你可能沒有依據對方要求的程序來處理，這應該是真正的問題，為什麼對方拒絕理賠)，因為你應該先取得對方同意您修理，然後再拿去修理。
If you’re replacing your phone: Hang on to your damaged device until your claim has been fully reviewed. If your claim is approved, you’ll be reimbursed (minus the $25 deductible) up to the value of the original device or the retail price of a replacement “of like kind and quality, excluding taxes, delivery and transportation charges, and any fees associated with the Cellular Wireless Telephone service provider.”
