If you have any questions or concerns, please call eFashion Solutions Customer Service at 1-866-535-1796 or email us. Monday through Friday 9am - 10pm (EST), Saturdays 10am - 5pm (EST), and Sundays 10am - 4pm (EST) Holiday Hours: Thanksgiving Day 9am - 3pm (EST), Christmas Eve 9am - 3pm (EST), and New Years Eve 9am - 3pm (EST). Closed: Christmas Day & New Year's Day..