Star,
Thank you for the details.
Your Hitachi hard drive has bad sectors due to degrading heads or media and needs proper imaging using professional tools and possibly head assembly swapped from a donor. Any further attempts to read disk with Windows software may result in more data loss and severe head crash.
Data recovery in your case requires a lot of experience and use of class 100 cleanroom and specialized equipment; we could do it for $550. This quote will never go up. It's a final invoice price including all parts, cleanroom fees and labor. Evaluation is free of charge. At any time you can cancel the job and we will ship the drive back to you at no charge in its original condition. We guarantee full confidentiality of your data. And of course we won't charge you anything unless we recover your data.
The process is simple. Once we get your drive in our lab, we will perform diagnostics and do the job. Usually it takes about 1-2 weeks depending on the parts availability in our stock. We will provide you with the list of recovered files and if you are satisfied we proceed with the payment (credit card or paypal). After the payment we will either upload your data to our secure FTP-server free of charge or copy to another media and send back to you.
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