2.Our insurance company told me my due is "0" .From my on-line account, I can see our insurance company did processe the hospital's claim. However, the billing office of the hospital insistantly said our insurance company did not response their calim. They said"Your insurance company processed our claim does not mean they paid money."
3.請指教這個詞"diion"是什麽意思?"keep your insurance record/benefit diion in case the hospital uses collector"
Thank you very much,