http://www.kron.com/Global/story.asp?S=1828304&nav=5D7vMj3i
In the case of Payless, Contact 4 has learned the Attorney General's office is looking into more than a hundred complaints, including ours.
The main concern is disclosure. "They asked me if I had insurance, they asked all the other questions, but no one at any time asked me if we were going out-of-state," says Shiree Dyson.
The penalty is explained in the contract, in very small print. "Underneath the signature, this is the part we missed," says Dimple Win.
In a statement to Contact 4, Payless Car rental says it's "working with the Attorney General's office to resolve all open customer service issues related to GPS tracking devices."
In the case of Payless, Contact 4 has learned the Attorney General's office is looking into more than a hundred complaints, including ours.
The main concern is disclosure. "They asked me if I had insurance, they asked all the other questions, but no one at any time asked me if we were going out-of-state," says Shiree Dyson.
The penalty is explained in the contract, in very small print. "Underneath the signature, this is the part we missed," says Dimple Win.
In a statement to Contact 4, Payless Car rental says it's "working with the Attorney General's office to resolve all open customer service issues related to GPS tracking devices."