totally agree
try to de-personalize the whole thing. don't show emotions. don't say things more than necessary. what i would do is to make a 'firm offer', and be very firm on it. let the other side know she's always welcome to take the offer. but don't give a inch beyond that offer.
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thanks for the reminder
-elly-
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10/16/2008 postreply
21:45:02