Call them at 6:00. You have to be very patient. You may need at least 30 min to call in.
Remember, you need call them twice. After first call, wait for 4-5 days and call them again. I have the same problem like you. They changed my application to express after two times call. I suppose to get my daughter's passport Wed.
Remember, you need call them twice. After first call, wait for 4-5 days and call them again. I have the same problem like you. They changed my application to express after two times call. I suppose to get my daughter's passport Wed.
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