Just my personal view.
As a private non profit org, it has its limit. It basic encorage the business response the consumer complaint. The BBB report did has record of a business how many complaint its accepted and how many solved. It gives the other people a reference.
It really provide mediation between business and consumers if the complaint can not solved through message forward (yes, it forward message between consumer and the business only with no extra action in beginning). The person host the mediation usually is a local attorney (not BBB exployee). The business usually has to accept the mediation result and consumer, usually not have to. I personally experienced a few cases and do have win and loss. I think it is not pefect but reasonable as it is free to consumers.
Remember it is a private org.
If you really believe you are right and the business is wrong, you should hire an attorney to sure the business. the court has the final power. You may need to prepare to pay the business attorney fee if you loss in court.
The court, is not pefect as well.
Other web site, like ripoffreport, is founded by a criminal and it is just a con to business. Any business can pay it to make the complain dispear. It plan some trick to show on Google search 1st page.
As a private non profit org, it has its limit. It basic encorage the business response the consumer complaint. The BBB report did has record of a business how many complaint its accepted and how many solved. It gives the other people a reference.
It really provide mediation between business and consumers if the complaint can not solved through message forward (yes, it forward message between consumer and the business only with no extra action in beginning). The person host the mediation usually is a local attorney (not BBB exployee). The business usually has to accept the mediation result and consumer, usually not have to. I personally experienced a few cases and do have win and loss. I think it is not pefect but reasonable as it is free to consumers.
Remember it is a private org.
If you really believe you are right and the business is wrong, you should hire an attorney to sure the business. the court has the final power. You may need to prepare to pay the business attorney fee if you loss in court.
The court, is not pefect as well.
Other web site, like ripoffreport, is founded by a criminal and it is just a con to business. Any business can pay it to make the complain dispear. It plan some trick to show on Google search 1st page.
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