你怎麽陳述的，介意放上來？

因為你換屏幕不是僅僅cracked screens， 而是屬於damage, touch screen 是iPhone的功能之一，它不能用了，總不能接個keyboard 隨身帶吧

這是wells fargo 的定

This coverage reimburses You for the cost to repair or replace the Cell Phone in the event it is Damaged, Stolen, or is unrecoverable due to Involuntary and Accidental Parting. Cracked screens, cosmetic damage or scratches that do not impact the Cell Phone’s capabilities or functionality are not covered.

• Damage means the Cell Phone can no longer perform function(s) as intended in normal service due to broken parts, material or structural failures.
• Cracked screens, cosmetic damage or scratches that do not impact the Cell Phone’s capabilities or functionality.

所有跟帖： 

• 不需陳述隻需按要求提供手機及信用卡賬單證明壞了的手機是在投保的保險裏 -BZinCA98- ♀ (0 bytes) () 11/08/2022 postreply 07:41:46

• 我會去爭一下。他們拒絕原因是換屏，不是流程錯了 -慧惠- ♀ (0 bytes) () 11/08/2022 postreply 10:44:53