Do whatever they requested if it is applicable to you.
It seemed that you failed to demonstrate the impacts of your work.
Get more independent recommendation letters from people who cited your work to evaluate the importance of your work. Recompose your petition letter with more or new evidence if you have.
The above general suggestions just for your reference
It seemed that you failed to demonstrate the impacts of your work.
Get more independent recommendation letters from people who cited your work to evaluate the importance of your work. Recompose your petition letter with more or new evidence if you have.
The above general suggestions just for your reference