千萬不要乘坐美國西北航空！- our lesson

Americans service sucks! Here is what happened: we want to extend my parent's ticket from January to February. Original ticket was bought from China at $800 (CNY6000) for round trip and half year valid. We called trice NW Airline and they said the changing cost was "$1000 + $100 change fee = $1100". When we were arguing that this was a price gauging, they hung up on us!!

On the contrast, our Chinese travel agency was very helpful and very polite and trying their best to minimize our loss.

猜想這個壇子裏的兄弟姐妹們(或父母們)一定也時不時地在中美間走動，千萬不要乘西北了 (EVEN IF IT MIGHT BE CHEAPER - in our case, we have to buy another single trip ticket to China now, instead of paying $1000!. - MUCH MORE EXPENSIVE THAN IF WE JUST HAD BOUGHT TICKETS FROM OTHER AIRLINES。

If you search on Google, you'll find tons of tons of compaints about Northwest.
歎美國服務業之劣，中國服務業之進步！ MAY NORTHWEST AIRLINE FILE BANKRUPCY ASAP！

所有跟帖： 

• f**k them -ergtwgewrg- ♀ (13 bytes) () 12/15/2004 postreply 19:28:14

• United Air did the same -evenworse- ♀ (113 bytes) () 12/15/2004 postreply 19:31:50

• 回複：千萬不要乘坐美國西北航空！- our lesson -班禪- ♂ (314 bytes) () 12/15/2004 postreply 21:09:11

• 你的機票應該沒有浪費了, 用STAND BY 可能不用花錢了 -argua16- ♂ (393 bytes) () 12/16/2004 postreply 00:35:48

• thanks for the advice. -dlsljhpls- ♀ (0 bytes) () 12/16/2004 postreply 18:53:21

• Sounds like you'r advertising -dlsljhpls- ♀ (257 bytes) () 12/16/2004 postreply 18:52:27

• 回複：Sounds like you'r advertisi -To班禪：- ♀ (290 bytes) () 12/16/2004 postreply 18:56:50