我父母去年9月來美探親,B2簽證今年3月初過期。我今年2月幫他們申請B2延期,後來由於疫情,到7月底才打了指紋, 然後我父母於8月底回國了。大概11月多的時候又收到信,又讓我父親12月10號去打指紋,我當時還覺得奇怪,心想早就打過指紋了,而且人都回國了,就沒管它。結果今天又收到信,說我父親的延期申請被拒絕了,理由是7月底那次打的指紋不合格,讓他12月10號再去打指紋,他沒去。還說記錄顯示他8月底已經離境。說"you failed to appear for the scheduled biometric services appointment. Additionally, there is no evidence in the record to indicate that, prior to the appointment time, USCIS received a change of address or rescheduling request justifying your failure to appear. Therefore, your application is considered abandoned and USCIS denies your request"。 請問,我該怎麽辦?
另外,我母親的延期前幾天批準了。他們同時7月底打指紋,結果我母親指紋合格,我父親的指紋不"satisfactory", 造成後麵這一係列後果。