父母移民廣州麵談預約問題 cgi stanley

美國簽證中心已經寄來了麵談預約信，時間也定了。可是，比較費解的是，信上要求我們去uscis網站上下載各領事館的麵談instructions，而廣州總領館要求我們使用什麽Cgi Stanley的服務去預約。首先要在這裏create new user: 

https://cgifederal.secure.force.com/SiteRegister?refURL=https%3A%2F%2Fcgifederal.secure.force.com%2F%3Flanguage%3DEnglish%26country%3DChina%2522%2520%255Ct%2520%2522_blank

我在不同電腦不同時間用不同的電子郵件做用戶名，試了幾次，無法成功create user. 提示比較奇怪：

 

• Your request cannot be processed at this time. The site administrator has been alerted.
• The account associated with this portal has no owner
• User could not be created. Please ensure First Name and Last Name are entered as they are in your passport.

請教過來人或知情人，create user有什麽特別要求嗎？我犯了什麽比較低級的錯誤？這裏先謝謝了！

所有跟帖： 

• Reply -863211- ♂ (533 bytes) () 08/08/2017 postreply 10:06:38

• 謝謝，我已求助大使館support -清平一樂- ♂ (0 bytes) () 08/08/2017 postreply 11:18:20

• 清平一樂, 你得到廣州大使館關於 cgi stanley的回複了嗎? -buzhidao3- ♂ (59 bytes) () 10/16/2017 postreply 15:04:26