ISO發了電子郵件來，跟蹤申請的服務

其實，在批準後的幾天，但我們還沒有收到綠卡，一位ISO（Immigration Services Officer）發了一封郵件來，好像是很一般的Email。

Thank you for your recent inquiry.  This email address is intended only for follow up on inquiries submitted through the USCIS National Customer Service Center (NCSC) at 1-800-375-5283. 

 

1.        All case related inquiries must be addressed to the NCSC first.  A customer Service Representative should be able to assist you when you call the above toll-free number.

 

2.       This office only accepts an inquiry if a service request has been made first with the NCSC and is less than 60 days old.  If 15 days have elapsed since you received a service request and you have not received a response, you may contact us again using the provided referral tracking number.  This information is important and will assist us in better serving you.

 

3.        If you do not have an application or petition filed with USCIS and/or need general immigration and citizenship information, you may visit www.uscis.gov.

 

I hope the information provided above is helpful to you.

但是，不知道是這ISO有意，還是本來就是這樣，她有意地泄露了她個人在移民局的Email帳號。所以，我發了一封感謝信給她。發自內心，我感謝她。她很客氣，也祝福我女兒申請獎學金成功。

審批我們案件的ISO也是人，有的通情達理，有的蠻橫無理，就像我們每一個人上班一樣。所以，寫信、打電話等，對他們禮貌，也顯示我們中華民族的傳統，把事情說清楚，不要讓他們對我們說的話，產生懷疑。

如果ISO要我們補充什麽，要什麽就補充什麽。記得我NIW I-140 RFE的時候，我就像在公司做Project一樣認真，一絲不苟，每一個細節都說清楚，任何一個容易產生歧義的地方都修改。不使用偏詞、難懂的詞。避免使用很長的從句。

禮貌，實事求是，客觀，圍繞自己的目標，逐一展開。

希望我這麽說，沒有浪費你的時間。祝你一切順利！